Determine what you need and how often
When it comes to thinking about your business’ needs it can be a little confusing. How often do you need a full clean? You can schedule a different level of service for different days of the week. A full carpet and upholstery clean would be ideal at the start of the contract to provide a clean starting point for the office. These could then be done a year down the line, so best to use your judgment. A full office clean also encourages employees to respect the equipment and building provided.
Check references and previous testimonials
A personal referral is always a great way to choose your cleaning company. However, if you are basing it on your own research as the companies you are getting quotes from for some testimonials from current clients. It is also useful to use the Trustmark website as well as researching the accreditations the cleaning company has such NCCA.
What insurance does the company hold?
Insurance is essential for any business and it is always best to check what insurance cover the company holds. Will it cover their staff in your workspace? Does it cover repairs or replacement if they cause damage to your equipment? Don’t feel like you should taketheire word for it, they should be willing to show you their cover and if they are not, well don’t consider them any longer.
Trial period
Agree a trial period to determine if you will have a happy working relationship. If you come into the office after a clean and you are not happy, let them know during the period and they can discuss with their team to make some changes. There can sometimes be a settling in period but if they are not ticking all the boxes end the trial and move on to another company, do not settle.
What services do your receive for the money?
Many cleaning companies will offer similar services but it is important to check what you get included in the services. There may be additional extras, or even bundle offers, for example, a carpet and hard floor clean ordered at the same time may qualify you for some discount or a loyalty scheme. It is always worth asking.
Here at TopMark Cleaning Services Norfolk we pride ourselves on working closely with businesses in the Norfolk area, if you are looking for a a new cleaning service to help you with the maintenance of your commercial premises floors and upholstery don’t hesitate to give us a call today.
