Reviews

Maxine Sinclair
Maxine Sinclair
12:13 26 Sep 19
I booked Top Mark to clean our lounge carpet. Mark was friendly, knowledgeable and professional. Our carpet now looks and smells as new 🙂 Would highly recommend this company.
Clara Jordison
Clara Jordison
09:20 24 Sep 19
John Daniels
John Daniels
11:50 02 Jul 19
JIA Matter Norfolk & Suffolk
JIA Matter Norfolk & Suffolk
14:10 09 Mar 19
Thank you for your Fundraising and support for Juvenile Idiopathic Arthritis, hope your daughter is doing well.
Bradley Yallop
Bradley Yallop
17:41 08 Mar 19
Great cleaning! Had an end of tenancy clean and carpets look fantastic. Friendly service and very quick and efficient. Very good price too. Come here first.
Matthew Smith
Matthew Smith
11:13 13 Feb 19
Fantastic super efficient job done after our child made a mess of our carpet . Great company to deal with .
Deanne Mann
Deanne Mann
11:55 30 Jan 19
Mark was very reliable and done a good job on a very grubby looking living room carpet. Totally recommended
Richard George
Richard George
19:09 18 Jan 19
My three piece suite is like new. Clean carpets too. I’m very pleased with the prompt, efficient service. Would recommend.
Catherine Bartlett
Catherine Bartlett
15:10 23 Nov 18
Great service when previous carpets were cleaned. Thorough and easy to communicate with!
india bonnett
india bonnett
08:56 11 Nov 18
Arrived promptly, moved larger furniture for me and light coloured carpets are like new again! Excellent service!
Natasha Brown
Natasha Brown
12:01 05 Nov 18
Brilliant service.I had recently had three, three-seater sofas moved out of storage after being in there for 5 years and they were very musty, and the colour had dulled. Mark cleaned them, and they now smell lovely and the colour is much more vibrant, they look like new now.Mark is a lovely guy, very friendly and chatty. He arrived on time and did the job much more quickly than I thought it would take but he was also very thorough and gave me some good advice about my carpets. I would definitely recommend using his services.
Scott Nichols
Scott Nichols
07:14 05 Oct 18
Extremely prompt service and was able to completely remove some oil stains on our beige carpet. Would highly recommend!
Jodiecrickmore1989
Jodiecrickmore1989
19:47 06 Sep 18
Mark done a great job cleaning our dining room and landing/stairs carpet - got some old stains out which we had been trying to remove for some time. Would thoroughly recommend 🙂
Gemma Kirby
Gemma Kirby
15:26 04 Sep 18
Fantastic Service received today - Mark went to huge effort to attend my address to remove wine spillage on light carpet, he attended appointment on the same day as I enquired. Arrived early, fantastic customer service and would highly recommend. Many Thanks!
Lola Ball
Lola Ball
12:15 23 Aug 18
Great service, carpets look like new well chuffed👏👏👍
Sarah Goodacre
Sarah Goodacre
10:22 27 Jul 18
Fantastic service from TopMark! We would recommend highly to everyone. Mark got biro out of our pale grey fabric sofa with ease. Very friendly, professional service. We are very happy customers! Thank you!
Katie Didwell
Katie Didwell
18:15 25 Jul 18
Mark came out at short notice to remove a mark off our carpet. We can’t fault the service given. Very friendly. The carpet looks like new again with the stain all removed. Great job. Wouldn’t hesitate to recommend.
Jenny Lythell
Jenny Lythell
13:15 21 Jul 18
Chris Duarte
Chris Duarte
12:00 18 Jul 18
Great job, very quickly completed. Thank you.
Russell Parker
Russell Parker
11:32 05 Jul 18
Mark and team did a great job cleaning approx. 1 km of corridor (hard floor) for us, worked really hard and was very accommodating when we kept changing the dates on him which was much appreciated. Thanks Mark - you really lived up to your company name so I'm giving you top marks!
Claire Davey
Claire Davey
20:11 13 Jun 18
Have used TopMark cleaning now on two occasions, once for our carpets and recently for our Sofas. We have been very pleased and received a great service both times. Would highly recommend to anyone.
Kevin O'Donnell
Kevin O'Donnell
22:41 01 Feb 18
Just had my 15 year old cream carpet and even older sofas cleaned. Had been thinking they needed replacing but they have now been given a new lease of life and are looking great again. Thanks Mark and Victoria for a very professional service from first query to carrying out the work. Would definitely recommend and use for any future jobs.
Simon Day
Simon Day
22:01 01 Jan 18
Excellent Service from Enquiry to Completion! Thoroughly impressed with Mark's knowledge and ability, our carpets look fantastic! The process was explained in detail and completed to high standard. Victoria was very accommodating of our busy schedule and arranged everything with ease. Would certainly use again and recommend to anyone.
Ruth Gillett
Ruth Gillett
17:01 12 Nov 17
They came, they approved of our cleared rooms, they cleaned, in an hour and a half, which was faster than I expected, and then they left spotless carpets with no trace of the wear patterns.
bryony moore
bryony moore
20:24 09 Nov 17
Have used TopMark a number of times now and they always do a fantastic job! They have rescued my old (but favourite!) rugs numerous times and always makes them look like new. Carpets come up looking new even after my 4yr old and dog have caused numerous stains on them! Highly recommend this professional company.
Alice Whittingham
Alice Whittingham
15:30 09 Nov 17
We have used TopMark 3 times now to clean all of the carpets in our house following moves. Each time he has done a fantastic job and his price has been better than all other quotes we received. A totally professional service - thank you!
Nichola Joyce
Nichola Joyce
12:10 01 Nov 17
This is my 3rd year of using Top Mark. They do my annual carpet clean at home and my carpets come up brilliantly every time. I have a cream carpet that has survived 3 young children thanks to these guys! They are both friendly and professional. Highly recommend.
Jackie Thomson
Jackie Thomson
20:47 18 Oct 17
Mark came to the rescue when a two year old staying in my house had run wild with his mum's lipstick over my hall carpet. I am not saying it was easy for him - but he persevered and the carpet is now so much happier! Thank you Mark for your help - and Victoria for the brilliant organisation. x
stephanie michael
stephanie michael
15:51 13 Oct 17
really good service, very friendly + great job done- would recommend
Gavin Wright
Gavin Wright
15:39 27 Sep 17
Just Had Mark over to clean our Living room carpet, He was prompt, polite and his attention to detail was amazing, We simply cant belive the finish result, he even made light work on what appears to be road tar , thank you Mark ... Defo a Top Mark
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sttz3wrwgwh gehheheg
20:57 18 Sep 17
Had my lounge carpet cleaned today after having builders in omg looks like new thank you will definitely recommend and use you again.
Jan Bastard
Jan Bastard
07:10 18 Sep 17
Highly recommend.
Maria Holloway
Maria Holloway
22:30 16 Sep 17
TopMark cleaning did a super job on cleaning our two sofas. Mark was friendly, professional, reliable and we would be sure to use TopMark again! 5*****
charlotte kay
charlotte kay
13:44 13 Sep 17
This is the second time using top mark cleaning services and I can honestly say I will continue to use them in the future! Mark is so friendly and professional and does a fab job!
Sadie Lodge
Sadie Lodge
07:21 13 Sep 17
Mark always does a really great clean on my carpets - they look brand new again afterwards. Would highly recommend.
Anni Rushbrooke
Anni Rushbrooke
20:11 05 Sep 17
Highly recommend Mark. Very professional and excellent results. Have used Top Mark in the past, present and will continue to use them in the future.
Anna & Francis Wood Water Projects Ltd
Anna & Francis Wood Water Projects Ltd
19:38 05 Aug 17
What a great service - fitted us in at short notice to clean a dirty, stained carpet, and the result is fantastic. Thank you
Allan Blundell
Allan Blundell
20:24 27 Jul 17
Mark knows is trade and very efficient He got our carpets looking like new and he moved a lot of our furniture by him self to get the job done would definitely recommend this company Thanks Mark
Stuart Flatt
Stuart Flatt
18:54 10 Jul 17
Can highly recommend Top Mark - Victoria was helpful in booking and Mark was great when he arrived!!
C Charlesworth
C Charlesworth
16:02 15 Jun 17
I can't recommend TopMark cleaning enough! I was able to book them on really short notice, and they were really helpful and lovely to talk to. Mark was amazing and worked miracles! The lounge looked good as new and smelled so beautiful, all ready for the new tenants to move in to. Thank you for the brilliant work!
Scott Taylor
Scott Taylor
19:14 24 Feb 17
We are so pleased with how well our sofa has come up. I would definitely recommend TopMark Cleaning and would not hesitate to use them again!
Maria Hannant
Maria Hannant
22:03 20 Feb 17
Excellent service wouldn't hesitate to recommend. I have used Topmark for my household carpets and in our rental property (where the carpets were disgusting) but looked like new by the time Topmark had finished. Thank you Topmark.
Charlene Bester
Charlene Bester
20:51 18 Feb 17
Fantastic results on my carpet and sofa after having some serious mess on them caused by 2 kids and a puppy! They looked like new once Mark had worked his magic and I couldn't have asked for a more polite, friendly and punctual service from him and Victoria. I can't recommend TopMark Cleaning enough!It's been 2 years plus since my last review above and I've just had Mark back again to clean my lounge and stair carpet in preparation for a new sofa delivery. Once again the service was fantastic! My stair carpet is 9 years old but Mark made it come up like new so very happy 🙂
kerry thomas
kerry thomas
10:03 16 Feb 17
We have had the pleasure of knowing Mark and Victoria for some years now and I absolutely cannot fault their integrity, kindness and honesty. You seriously would not find a better company to deal with.
Rob Hammond
Rob Hammond
19:18 03 Feb 17
Our sofa was cleaned today and we're really pleased with the results. Very professional service. Will be booking again to have the hall, stairs and landing cleaned.
Victoria Peasgood
Victoria Peasgood
22:39 30 Jan 17
Top marks for TopMark. We would not hesitate to recommend them. They have cleaned carpets in our house, deep cleaned tiled floors round the pool and cleaned our shop floor. All jobs completed with fantastic results. Thank You Mark and Victoria.
Mark Blazey
Mark Blazey
22:03 27 Jan 17
Cold Iron TV
Cold Iron TV
21:32 27 Jan 17
Highly recommend!! Very friendly and professional
Elizabeth Mulligan
Elizabeth Mulligan
09:35 22 Jan 17
Thanks Mark for coming at such short notice and making our carpet look BRAND NEW again! What an awesome service you offer!!
Steve Rawsthorne
Steve Rawsthorne
15:30 06 Sep 16
Excellent professional service from the moment we first contacted them to when they left. Every step of the cleaning process was explained and the results were amazing. Lifted pile and brought the carpets back to life again. No hesitation in recommending them. Thank you!
Victoria Woods
Victoria Woods
19:25 16 Jun 16
Great friendly service. Our carpets looked like new again afterwards! Will definitely use again and with cats and a toddler in the house it might be a regular call I make! Thank you for great service. 100% recommend.
Lynsey Alana
Lynsey Alana
10:24 14 Jun 16
Excellent, professional and trustworthy! Couldn't believe how they managed to get the makeup straight out of my carpet! Was going to buy a new one but decided to get it cleaned first; just saved myself a ton of money! Thank you Mark, very impressed, I can't recommend you enough..! Well deserved 5 star rating ⭐️⭐️⭐️⭐️⭐️
Robert Spalding
Robert Spalding
14:08 11 Dec 15
Mark and his team did a great job in cleaning our front room carpets.Thanks
Steve Munro
Steve Munro
12:23 08 Oct 15
Mark came out at very short notice, he happened to be cleaning close by. Stair and landing carpet cleansed and treated within 90mins of my call to him. Very quick service will definitely use him again
Kazz Morohashi
Kazz Morohashi
23:08 11 Aug 15
Simply amazing! Mark came to the rescue to save my rented house's carpet, which after 20 months of letting to naughty tenants turned from a beige to horrid manky greys and blacks. In a matter of an hour, he came and cleaned and left zero mess to turn bedroom, hallway and stair carpet to absolute prefection. Super friendly and honest with his advice. I wish I could post pictures just to show how good it was, but google won't let me. Thank you Mark (and his colleague)! So happy.
Chris Underhill
Chris Underhill
17:01 07 May 15
Being a fellow carpet cleaner I contacted Mark and Victoria from Topmark cleaning for some advise. They were very friendly and knowledgeable. Also being members of TACCA and the NCCA I couldn't recommend them highly enough if you are considering getting your carpets or upholstery cleaned. Thanks again.
Abode
Abode
13:55 18 Mar 15
Definitely recommended. Awesome team.
Steve Barker
Steve Barker
11:22 18 Mar 15
Can't fault them. Awesome. My carpets and couch came up brilliant!
Shaun Ashmore
Shaun Ashmore
19:08 24 Feb 15
Excellent people very knowledgeable couldn't do enough to help.
Amber Briggs
Amber Briggs
13:33 11 Feb 15
Returned my cream carpet and sofa to looking like new in just a few hours with minimal disruption. I can highly recommend this very professional, friendly service.
Gillian Rice
Gillian Rice
12:20 22 Jan 15
We have used Top Mark Cleaning several times over the last few years and always found Mark and Victoria very helpful. Mark is always very professional and good at his job leaving the carpets and sofa looking like new again. A couple of times we have needed 'urgent' visits, one being a full glass of red wine, Mark was with us within 15 minutes and dealt with our disaster, leaving not a mark on our cream carpet.
Katie Pountain
Katie Pountain
12:44 16 Sep 14
Great service. This is the 4th time I've used TopMark and they do a superb job. Really professional, quick and personable.
Clare Wilson
Clare Wilson
19:34 12 Sep 14
Thank you so much Mark and Victoria at TopMark. After a small catastrophe with a spilt bucket of dirty water over a lovely new carpet TopMark came to our rescue and couldn't have been more helpful. Mark came rushing over at really short notice and did an absolutely brilliant job! Thank you so much. I would definitely recommend to anyone. Fantastic x
Caroline Kitcatt
Caroline Kitcatt
20:35 03 Aug 14
Great job cleaning carpets and conservatory furniture in my new home after previous owners' dog not properly cleaned up after, best possible results and no smell any more! Thank you!
Tom Tapping
Tom Tapping
07:45 04 Jun 14
It was coming to the end of my tenancy and I was worried about my deposit due to drink and make up stains on the carpets. Thanks to TopMark cleaning the carpets looked brand new, I was so impressed. Would defiantly recommend them as they are not just fantastic at their job but also very friendly!!
Jodie Huggins
Jodie Huggins
22:00 15 Mar 14
I really cannot rate TopMark cleaning enough! With 2 small children my soft furnishings and carpets have taken a really battering recently but TopMark has saved the day on several occasions following spillages and other child related accidents! Our sofa, rug and carpets were restored to their former glory in just a few hours at an impressivley reasonable cost. Not just that but the service is super friendly, professional and tustworthy. Thank you TopMark!
Nicki Martin
Nicki Martin
19:02 07 Mar 14
Very good reliable and friendly service. Our carpets looked brand new after you had cleaned them. I have been recommending you to my friends and family
Mark Crocombe
Mark Crocombe
14:38 07 Mar 14
Brilliant job today by TopMark Cleaning on my house carpets, they look as good as they did when first put in with such an amazing before / after difference. I would highly recommend their highly professional service, many thanks.
Jennifer Secker
Jennifer Secker
14:36 07 Mar 14
I really recommend TopMark Cleaning, I had Mark come and clean my carpets yesterday and what a transformation! Great friendly and honest service. Mark also brought my Grandmas carpets up like new - and she thought they were ruined and needed replacing! If you're thinking of getting your carpets or upholstery cleaned, dont put it off, you'll be amazed at the results!
Sway George
Sway George
19:14 19 Jun 13
Had my carpets cleaned today by TopMark Cleaning, and the results are amazing. Below you can see 6-10 years of grime being completely removed and the carpets left touchable dry! Highly recommended! Fast, Friendly and reliable!
Andrew Hart
Andrew Hart
17:08 28 May 13
Just can not get over how good a job you guys did and how reasonable the price was too. Definitely recommending to friends and using your services again! Thanks again
Shellie Wall
Shellie Wall
18:36 25 Feb 13
Quality ExcellentTopMark cleaning came out to me in 2012, to clean both the 3 piece suit and all the carpets, Mark did an excellent and through job, he is friendly and experienced. Would highly recommend i will be booking again in the summer. Thank you TopMark cleaning
Jess Wilkins Photography
Jess Wilkins Photography
20:13 18 Feb 13
Mark from TopMark's came and cleaned my living room carpet and 2 huge sofas , they had been neglected and ruined by a messy toddler and dog. I was over the moon with the results. They honestly looked like new and smelled lovely . And it didnt take long for the room to dry either , a lot less hassle than hiring a machine and doing it yourself , a brilliant & friendly service!
Elizabeth Smith-Dane
Elizabeth Smith-Dane
16:02 18 Feb 13
Mark from Topmarks cleaned my carpets at my home and he was very professional. He did a excellent job and they looked like new afterwards. Highly recommend 🙂

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Our Services

What We Offer

TopMark Cleaning provides a professional and reliable carpet, upholstery and specialist leather cleaning service to commercial and domestic customers across Norwich and Norfolk.

Carpet Cleaning Services

Carpet Cleaning

A professional, fully insured and dependable commercial & domestic cleaning firm for all businesses in Norfolk and parts of Suffolk

Domestic Commercial
Upholstery Cleaning Services

Upholstery Cleaning

Professional upholstery cleaning services to care for upholstered furniture in your home or business

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Hard Floor Cleaning Services

Hard Floor Cleaning

Specialist hard floor cleaning services delivered safely and conveniently to your home or business premises

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  • Outstanding Cleaning - every time
  • Professional Service
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  • Trained Members of the NCCA
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Thoughts of our

Satisfied Customers

We love making customers happy and here are some of the latest Top Mark Cleaning customers who are 100% Satisfied with our service.

  • The carpet is looking fantastic :) Mrs G - Norwich

    Lounge carpet clean and protection

  • Thanks so much for helping me so quickly. It really is much appreciated.   Residential house manager - Norwich

    Blood stain – Norwich

  • Mark came round within half an hour of me calling and removed oil from the carpet without a trace left! Very friendly and professional, I'd recommended to anyone.

    Sally – stain removal Stoke Holy Cross

  • The work carried out by TopMark Cleaning is always to an excellent standard. As a school, we often find our carpets and floors take a bit of punishment but the advice and work carried out by Mark leaves them looking…

    Saxlingham Primary School – commercial carpet & hard floor cleaning

  • TopMark Cleaning are a hard working team. Spring cleaning all the vinyl floors at 1st Norwich Sea Scouts hall, Toilets, Kitchen, Office, Meeting room and corridors, using appropriate chemicals and the latest scrubbing machine. They did an excellent job and…

    1st Norwich Sea Scouts hard floor cleaning

    Scout leader

  • Had my carpet cleaned late notice on Saturday. Results are absolutely wonderful. Mark was extremely friendly, professional and thorough. Would highly recommend. Mr Cook Norwich

    End of tenancy carpet cleaning Norfolk

    Mr Cook

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