FAQs

Domestic Carpet Cleaning FAQ's

Will I have to move furniture?

We are happy to move furniture however we would prefer customers to remove breakable items.

How long will it take for my carpet to dry?

Drying time varies for different reasons, ie: ventilation, time of year, type of carpet etc. Carpets can be walked on immediately after cleaning however we will provide you with foot covers and your carpets should be dry after 2 to 4 hours.

Will my carpet re-soil quicker after it has been cleaned?

The products and machinery we use today are very sophisticated and manufactured to the highest specifications and therefore rapid re-soiling shouldn’t occur.

Do you use eco – friendly cleaning products?

All our products are safe and biodegradable. If a customer specifically requests an eco product, due to allergies etc, we can certainly use a suitable product which is certified as allergy free

Do you offer a Free Quotation

Yes, please contact for a free no obligation quote.

Are you fully trained?

Yes, we are advanced members of the NCCA – The National Carpet Cleaners Association, fully approved members of TACCA – The Approved Carpet Cleaners Alliance and one of a few accredited carpet/upholstery cleaning specialist in Norfolk approved by TrustMark (government-endorsed standard)


Commercial Carpet Cleaning FAQ's

Are you fully trained?

Yes, we are advanced members of the NCCA – The National Carpet Cleaners Association, fully approved members of TACCA – The Approved Carpet Cleaners Alliance and one of a few accredited carpet/upholstery cleaning specialist in Norfolk approved by TrustMark (government-endorsed standard)

Do you offer a Free Quotation

Yes, please contact for a free no obligation quote.

How long will it take for my carpet to dry?

Drying time varies for different reasons, ie: ventilation, time of year, type of carpet etc. Carpets can be walked on immediately after cleaning however we will provide you with foot covers and your carpets should be dry after 2 to 4 hours.

Do you move furniture?

This can vary depending on the quantity, so please contact us to confirm.


Upholstery Cleaning FAQ's

Do you offer a Free Quotation

Yes, please contact for a free no obligation quote.

Do you move furniture?

This can vary depending on the quantity, so please contact us to confirm.


Hard Floor Cleaning FAQ's

Do you offer a Free Quotation

Yes, please contact for a free no obligation quote.

Do you clean stone floors?

Yes we clean stone and most types of hard flooring including porcelain, ceramic, limestone, slate, marble, sandstone, travertine, terracotta, Karndean, Amitico, vinyl, linoleum, marmolium and safety flooring.

Do you move furniture

We are happy to move furniture however we would prefer customers to remove breakable items.


Call for a free, no obligation quote

Contact us today to get recommendations from our experienced, friendly, cleaning technicians

Our Services

What We Offer

TopMark Cleaning provides a professional and reliable carpet, upholstery and specialist leather cleaning service to commercial and domestic customers across Norwich and Norfolk.

Carpet Cleaning Services

Carpet Cleaning

A professional, fully insured and dependable commercial & domestic cleaning firm for all businesses in Norfolk and parts of Suffolk

Domestic Commercial
Upholstery Cleaning Services

Upholstery Cleaning

Professional upholstery cleaning services to care for upholstered furniture in your home or business

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Hard Floor Cleaning Services

Hard Floor Cleaning

Specialist hard floor cleaning services delivered safely and conveniently to your home or business premises

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Norfolk's Favourite

Why Choose Us?

Relax knowing our professionals have the Top Mark in cleaning performance and customer service.

  • Outstanding Cleaning - every time
  • Professional Service
  • Quality Assurance
  • Trained Members of the NCCA
Contact Us for a free quote

Thoughts of our

Satisfied Customers

We love making customers happy and here are some of the latest Top Mark Cleaning customers who are 100% Satisfied with our service.

  • The carpet is looking fantastic :) Mrs G - Norwich

    Lounge carpet clean and protection

  • Thanks so much for helping me so quickly. It really is much appreciated.   Residential house manager - Norwich

    Blood stain – Norwich

  • Mark came round within half an hour of me calling and removed oil from the carpet without a trace left! Very friendly and professional, I'd recommended to anyone.

    Sally – stain removal Stoke Holy Cross

  • The work carried out by TopMark Cleaning is always to an excellent standard. As a school, we often find our carpets and floors take a bit of punishment but the advice and work carried out by Mark leaves them looking…

    Saxlingham Primary School – commercial carpet & hard floor cleaning

  • TopMark Cleaning are a hard working team. Spring cleaning all the vinyl floors at 1st Norwich Sea Scouts hall, Toilets, Kitchen, Office, Meeting room and corridors, using appropriate chemicals and the latest scrubbing machine. They did an excellent job and…

    1st Norwich Sea Scouts hard floor cleaning

    Scout leader

  • Had my carpet cleaned late notice on Saturday. Results are absolutely wonderful. Mark was extremely friendly, professional and thorough. Would highly recommend. Mr Cook Norwich

    End of tenancy carpet cleaning Norfolk

    Mr Cook

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National Carpet Cleaning Association
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We are always ready

Request A Call Back

Our TOP priority is customer satisfaction, so you can be assured of a great service every time.

For more information, advice or a FREE no-obligation quote, call us on 01603 462325 or request a call using the secure enquiry form.

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