Domestic Carpet Cleaning

Expert domestic carpet cleaning in Norwich & Norfolk areas

Looking for domestic carpet cleaning in Norwich? At TopMark, we offer professional and reliable carpet cleaning services to both commercial and domestic customers in Norwich and East Norfolk areas. We’re able to provide tailor-made cleaning services for our customers, arranging bespoke cleaning plans that suit their lifestyles and businesses.

TopMark are official members of the NCCA (National Carpet Cleaners Association), giving you peace of mind that when you choose us as your domestic carpet cleaning company, you’ll be receiving nothing less than a first-class service that produces real results.

We Guarantee A Beautiful Transformation!

The carpet cleaning specialists at TopMark combine the use of some of the best carpet cleaning equipment the industry has to offer, with expertise and experience in the professional cleaning of carpets.

As a result, we’re able to guarantee visibly stunning results, every time.

“Whether you need a single carpet cleaned or a house full you can trust TopMark Cleaning to provide a professional, reliable and, above all, friendly service.”

Cleaner, Healthier & Longer-Lasting Carpets

Keeping your carpets clean can be a tough job. Children, pets and every day traffic can all take its toll on your carpets, rugs, upholstery and other soft furnishings – leaving behind stains, ground-in dirt and unpleasant smells which even the best vacuum cleaners will struggle to get out.

In addition, carpets and upholstery can also play host to a range of other invisible nasties, such as pollen, dust mites and even bacteria. This can be a problem if a family member suffers from allergies or asthma.

  • Having your carpets and upholstery professionally cleaned will not only enhance their appearance but also provide a really deep clean- right down into the pile – leaving your carpet looking great and your room smelling fresher. Plus regularly cleaned carpets last longer too!
  • Using one of the most powerful portable HWE (Hot Water Extraction) systems – the Alltec Evolution – TopMark will not only give your carpets the deepest clean possible but also leave them dry enough to walk on in rapid time!
  • Need spot cleaning too? No problem – we’re also able to tackle a wide range of hard to shift stains using industry-leading, environmentally friendly products.

Trusted Throughout Norwich & Norfolk

Unlike other domestic carpet cleaners in Norwich, TopMark pride ourselves in providing an expert carpet cleaning service which is tailored to your needs. Fully insured, we have years of experience in dealing with all types of stains on all kinds of carpets.

Having gained a reputation as some of the most professional, reputable and reliable carpet cleaners in Norwich, we are proud to be advanced members of the NCCA (National Carpet Cleaners Association). As such, you can feel completely confident in our commitment to:

  • ncca-logo-domestic-carpet-cleaning-norwich-topmarkProviding you with the best possible service.
  • Using only NCCA trained carpet cleaners.
  • Giving advice you can trust.

So, if your carpets are in need of a little restoration and you’re looking for a reliable team that provides domestic carpet cleaning in Norwich, get in touch with TopMark today for a free no-obligation quote!


Domestic Carpet Cleaning FAQ's

Will I have to move furniture?

We are happy to move furniture however we would prefer customers to remove breakable items.

How long will it take for my carpet to dry?

Drying time varies for different reasons, ie: ventilation, time of year, type of carpet etc. Carpets can be walked on immediately after cleaning however we will provide you with foot covers and your carpets should be dry after 2 to 4 hours.

Will my carpet re-soil quicker after it has been cleaned?

The products and machinery we use today are very sophisticated and manufactured to the highest specifications and therefore rapid re-soiling shouldn’t occur.

Do you use eco – friendly cleaning products?

All our products are safe and biodegradable. If a customer specifically requests an eco product, due to allergies etc, we can certainly use a suitable product which is certified as allergy free

Do you offer a Free Quotation

Yes, please contact for a free no obligation quote.

Are you fully trained?

Yes, we are advanced members of the NCCA – The National Carpet Cleaners Association, fully approved members of TACCA – The Approved Carpet Cleaners Alliance and one of a few accredited carpet/upholstery cleaning specialist in Norfolk approved by TrustMark (government-endorsed standard)


Call for a free, no obligation quote

Contact us today to get recommendations from our experienced, friendly, cleaning technicians

Our Services

What We Offer

TopMark Cleaning provides a professional and reliable carpet, upholstery and specialist leather cleaning service to commercial and domestic customers across Norwich and Norfolk.

Carpet Cleaning Services

Carpet Cleaning

A professional, fully insured and dependable commercial & domestic cleaning firm for all businesses in Norfolk and parts of Suffolk

Domestic Commercial
Upholstery Cleaning Services

Upholstery Cleaning

Professional upholstery cleaning services to care for upholstered furniture in your home or business

Read More
Hard Floor Cleaning Services

Hard Floor Cleaning

Specialist hard floor cleaning services delivered safely and conveniently to your home or business premises

Read More

Norfolk's Favourite

Why Choose Us?

Relax knowing our professionals have the Top Mark in cleaning performance and customer service.

  • Outstanding Cleaning - every time
  • Professional Service
  • Quality Assurance
  • Trained Members of the NCCA
Contact Us for a free quote

Thoughts of our

Satisfied Customers

We love making customers happy and here are some of the latest Top Mark Cleaning customers who are 100% Satisfied with our service.

Great service, great price and extremely friendly. Will be using them again for definite. They managed to bring life back into our busy living room carpet. Thank you
James Butcher
James B.
20:51 06 Nov 20
I booked in my sofa to be cleaned through the Facebook page and was contacted with a reply within an hour, very quick response and more than a reasonable price. Mark was early arriving at my house and a very nice guy, I’m more than happy with the results and would 100% recommend his work to anyone. He even gave me some stain remover product which was a great touch! Overall extremely happy
Jade Bircham
Jade B.
12:10 08 Oct 20
First class service and result. I would not hesitate tio reccomend TopMark to anyone requiring carpet and upholstery cleaning
Les Cook
Les C.
10:25 08 Oct 20
Mel Hambidge
Mel H.
13:44 05 Oct 20
I can't speak highly enough of the service. An excellent job at a reasonable price too. The difference from before is unbelievable. Would not hesitate to use TopMark Cleaning again and i will recommend to friends and family. I value a friendly service and that's what i got. Not just with Mark but with Victoria too when arranging the visit.Enjoy your holiday!Steve (Wymondham)
bbkloot
bbkloot
11:18 23 Aug 20
After trying a number of cleaning business we where recommend to use TopMark Cleaning they acted very professional and delivered 5 star service
M Han
M H.
14:25 17 Jun 20
Very happy with the service I received from Mark at Top Marks CleaningVery quick response from the initial call and very happy with the work.Thank you very much
The Bodycentre Ltd Norwich UK
The Bodycentre Ltd Norwich U.
18:37 10 Jan 20
I booked Top Mark to clean our lounge carpet. Mark was friendly, knowledgeable and professional. Our carpet now looks and smells as new :-) Would highly recommend this company.
Maxine Sinclair
Maxine S.
12:13 26 Sep 19
Clara Jordison
Clara J.
09:20 24 Sep 19
John Daniels
John D.
11:50 02 Jul 19
Thank you for your Fundraising and support for Juvenile Idiopathic Arthritis, hope your daughter is doing well.
JIA Matter Norfolk & Suffolk
JIA Matter Norfolk & S.
14:10 09 Mar 19
Great cleaning! Had an end of tenancy clean and carpets look fantastic. Friendly service and very quick and efficient. Very good price too. Come here first.
Bradley Yallop
Bradley Y.
17:41 08 Mar 19
Fantastic super efficient job done after our child made a mess of our carpet . Great company to deal with .
Matthew Smith
Matthew S.
11:13 13 Feb 19
Mark was very reliable and done a good job on a very grubby looking living room carpet. Totally recommended
Deanne Mann
Deanne M.
11:55 30 Jan 19
My three piece suite is like new. Clean carpets too. I’m very pleased with the prompt, efficient service. Would recommend.
Richard George
Richard G.
19:09 18 Jan 19
Great service when previous carpets were cleaned. Thorough and easy to communicate with!
Catherine Bartlett
Catherine B.
15:10 23 Nov 18
Arrived promptly, moved larger furniture for me and light coloured carpets are like new again! Excellent service!
india bonnett
india B.
08:56 11 Nov 18
Brilliant service.I had recently had three, three-seater sofas moved out of storage after being in there for 5 years and they were very musty, and the colour had dulled. Mark cleaned them, and they now smell lovely and the colour is much more vibrant, they look like new now.Mark is a lovely guy, very friendly and chatty. He arrived on time and did the job much more quickly than I thought it would take but he was also very thorough and gave me some good advice about my carpets. I would definitely recommend using his services.
Natasha Brown
Natasha B.
12:01 05 Nov 18
Extremely prompt service and was able to completely remove some oil stains on our beige carpet. Would highly recommend!
Scott Nichols
Scott N.
07:14 05 Oct 18
Mark done a great job cleaning our dining room and landing/stairs carpet - got some old stains out which we had been trying to remove for some time. Would thoroughly recommend :)
Jodiecrickmore1989
Jodiecrickmore1989
19:47 06 Sep 18
Fantastic Service received today - Mark went to huge effort to attend my address to remove wine spillage on light carpet, he attended appointment on the same day as I enquired. Arrived early, fantastic customer service and would highly recommend. Many Thanks!
Gemma Kirby
Gemma K.
15:26 04 Sep 18
Great service, carpets look like new well chuffed👏👏👍
Lola Ball
Lola B.
12:15 23 Aug 18
Fantastic service from TopMark! We would recommend highly to everyone. Mark got biro out of our pale grey fabric sofa with ease. Very friendly, professional service. We are very happy customers! Thank you!
Sarah Goodacre
Sarah G.
10:22 27 Jul 18
Mark came out at short notice to remove a mark off our carpet. We can’t fault the service given. Very friendly. The carpet looks like new again with the stain all removed. Great job. Wouldn’t hesitate to recommend.
Katie Didwell
Katie D.
18:15 25 Jul 18
Jenny Lythell
Jenny L.
13:15 21 Jul 18
Great job, very quickly completed. Thank you.
Chris Duarte
Chris D.
12:00 18 Jul 18
Mark and team did a great job cleaning approx. 1 km of corridor (hard floor) for us, worked really hard and was very accommodating when we kept changing the dates on him which was much appreciated. Thanks Mark - you really lived up to your company name so I'm giving you top marks!
Russell Parker
Russell P.
11:32 05 Jul 18
Have used TopMark cleaning now on two occasions, once for our carpets and recently for our Sofas. We have been very pleased and received a great service both times. Would highly recommend to anyone.
Claire Davey
Claire D.
20:11 13 Jun 18
Just had my 15 year old cream carpet and even older sofas cleaned. Had been thinking they needed replacing but they have now been given a new lease of life and are looking great again. Thanks Mark and Victoria for a very professional service from first query to carrying out the work. Would definitely recommend and use for any future jobs.
Kevin O'Donnell
Kevin O.
22:41 01 Feb 18
Excellent Service from Enquiry to Completion! Thoroughly impressed with Mark's knowledge and ability, our carpets look fantastic! The process was explained in detail and completed to high standard. Victoria was very accommodating of our busy schedule and arranged everything with ease. Would certainly use again and recommend to anyone.
Simon Day
Simon D.
22:01 01 Jan 18
They came, they approved of our cleared rooms, they cleaned, in an hour and a half, which was faster than I expected, and then they left spotless carpets with no trace of the wear patterns.
Ruth Gillett
Ruth G.
17:01 12 Nov 17
Have used TopMark a number of times now and they always do a fantastic job! They have rescued my old (but favourite!) rugs numerous times and always makes them look like new. Carpets come up looking new even after my 4yr old and dog have caused numerous stains on them! Highly recommend this professional company.
bryony moore
bryony M.
20:24 09 Nov 17
We have used TopMark 3 times now to clean all of the carpets in our house following moves. Each time he has done a fantastic job and his price has been better than all other quotes we received. A totally professional service - thank you!
Alice Whittingham
Alice W.
15:30 09 Nov 17
This is my 3rd year of using Top Mark. They do my annual carpet clean at home and my carpets come up brilliantly every time. I have a cream carpet that has survived 3 young children thanks to these guys! They are both friendly and professional. Highly recommend.
Nichola Joyce
Nichola J.
12:10 01 Nov 17
Mark came to the rescue when a two year old staying in my house had run wild with his mum's lipstick over my hall carpet. I am not saying it was easy for him - but he persevered and the carpet is now so much happier! Thank you Mark for your help - and Victoria for the brilliant organisation. x
Jackie Thomson
Jackie T.
20:47 18 Oct 17
really good service, very friendly + great job done- would recommend
stephanie michael
stephanie M.
15:51 13 Oct 17
Just Had Mark over to clean our Living room carpet, He was prompt, polite and his attention to detail was amazing, We simply cant belive the finish result, he even made light work on what appears to be road tar , thank you Mark ... Defo a Top Mark
Gavin Wright
Gavin W.
15:39 27 Sep 17
Had my lounge carpet cleaned today after having builders in omg looks like new thank you will definitely recommend and use you again.
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sttz3wrwgwh G.
20:57 18 Sep 17
Highly recommend.
Jan Bastard
Jan B.
07:10 18 Sep 17
TopMark cleaning did a super job on cleaning our two sofas. Mark was friendly, professional, reliable and we would be sure to use TopMark again! 5*****
Maria Holloway
Maria H.
22:30 16 Sep 17
This is the second time using top mark cleaning services and I can honestly say I will continue to use them in the future! Mark is so friendly and professional and does a fab job!
charlotte kay
charlotte K.
13:44 13 Sep 17
Mark always does a really great clean on my carpets - they look brand new again afterwards. Would highly recommend.
Sadie Lodge
Sadie L.
07:21 13 Sep 17
Highly recommend Mark. Very professional and excellent results. Have used Top Mark in the past, present and will continue to use them in the future.
Anni Rushbrooke
Anni R.
20:11 05 Sep 17
What a great service - fitted us in at short notice to clean a dirty, stained carpet, and the result is fantastic. Thank you
Anna & Francis Wood Water Projects Ltd
Anna & Francis Wood Water Projects L.
19:38 05 Aug 17
Mark knows is trade and very efficient He got our carpets looking like new and he moved a lot of our furniture by him self to get the job done would definitely recommend this companyThanks Mark
Allan Blundell
Allan B.
20:24 27 Jul 17
Can highly recommend Top Mark - Victoria was helpful in booking and Mark was great when he arrived!!
Stuart Flatt
Stuart F.
18:54 10 Jul 17
I can't recommend TopMark cleaning enough! I was able to book them on really short notice, and they were really helpful and lovely to talk to.Mark was amazing and worked miracles! The lounge looked good as new and smelled so beautiful, all ready for the new tenants to move in to.Thank you for the brilliant work!
C Charlesworth
C C.
16:02 15 Jun 17
We are so pleased with how well our sofa has come up. I would definitely recommend TopMark Cleaning and would not hesitate to use them again!
Scott Taylor
Scott T.
19:14 24 Feb 17
Excellent service wouldn't hesitate to recommend. I have used Topmark for my household carpets and in our rental property (where the carpets were disgusting) but looked like new by the time Topmark had finished. Thank you Topmark.
Maria Hannant
Maria H.
22:03 20 Feb 17
Fantastic results on my carpet and sofa after having some serious mess on them caused by 2 kids and a puppy! They looked like new once Mark had worked his magic and I couldn't have asked for a more polite, friendly and punctual service from him and Victoria. I can't recommend TopMark Cleaning enough!It's been 2 years plus since my last review above and I've just had Mark back again to clean my lounge and stair carpet in preparation for a new sofa delivery. Once again the service was fantastic! My stair carpet is 9 years old but Mark made it come up like new so very happy :-)
Charlene Bester
Charlene B.
20:51 18 Feb 17
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