From Google reviews to facebook and Trustpilot reviews you can read them all below.
TopMark Customer Reviews
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We don't need to brag about the service we provide; we prefer to let our customers tell you about their experience, with over 300 reviews and counting.
88 reviews received from clients on email, text and letters
”The carpet is looking fantastic 🙂
Mrs G - Norwich 14th June 2017Lounge carpet clean and protection
”Thanks so much for helping me so quickly. It really is much appreciated.
Residential house manager - Norwich, June 2017Blood stain on carpet - Norwich
”Mark came round within half an hour of me calling and removed oil from the carpet without a trace left! Very friendly and professional, I'd recommended to anyone.
Sally Jstain removal Stoke Holy Cross
”The work carried out by TopMark Cleaning is always to an excellent standard. As a school, we often find our carpets and floors take a bit of punishment but the advice and work carried out by Mark leaves them looking like new.
Lou Kent - deputy headteacher Saxlingham C of E VC Primary School, Norwich, Norfolk.School carpet & hard floor cleaning
”TopMark Cleaning are a hard working team.
Spring cleaning all the vinyl floors at 1st Norwich Sea Scouts hall,
Toilets, Kitchen, Office, Meeting room and corridors,
using appropriate chemicals and the latest scrubbing machine.
They did an excellent job and come highly recommended.Thank you and Mark and team for a great job
1st Norwich Sea Scoutshard floor cleaning
”TopMark Cleaning are a hard working team.
Spring cleaning all the vinyl floors at 1st Norwich Sea Scouts hall,
Toilets, Kitchen, Office, Meeting room and corridors,
using appropriate chemicals and the latest scrubbing machine.
They did an excellent job and come highly recommended.Thank you and Mark and team for a great job
1st Norwich Sea Scoutshard floor cleaning
”Had my carpet cleaned late notice on Saturday. Results are absolutely wonderful. Mark was extremely friendly, professional and thorough. Would highly recommend.
Mr Cook NorwichEnd of tenancy carpet cleaning Norfolk
”Am I impressed? You bet I am! Had my three piece suite (well actually five!) professionally cleaned today by TopMark Cleaning and it is looking brand new again & smells delicious. Unlike other cleaning companies that have done quite appalling work, Mark was totally professional, thorough and very pleasant to boot.
Jill from Norwich & owner of www.wingsforlove.co.ukUpholstery clean and fabric protection in Norwich
Don't worry grandkids........its been protected too!!!
”Mark as always was a gentleman and takes great pride in his work which is always first class.
I've had the pleasure of using TopMark cleaning quite a few times over the years and not once have I had anything but the very best service and at a good price.Likewise Victoria is a really lovely and professional lady and always does her best to fit me in to their busy working schedule.
Richard M - NorwichBedroom carpet cleaning
Without doubt Top Mark cleaning is to be highly recommended.
”I have used TopMark to clean my carpets, sofas and rugs at home for several years and have always been impressed with the excellent service. Mark is professional, friendly, hard working and a true expert at stain removal. So I didn't hesitate to call Top Mark in when we moved offices at work. Moving into an old building the carpets had certainly seen better days.
We were working to a tight schedule to move into the office over a bank holiday weekend but Mark was flexible in working around our deadlines and came out of hours to get the job done. The results were amazing - the carpets were brought back to life! They were clean and smelt great. One visitor even thought we'd had brand new carpets fitted! Thank you so much - excellent service yet again.
Jodie Huggins - Pupli AssetOffice Carpet Cleaning
”We have used TopMark for a number of years and have always found them to be professional, trustworthy and always work to a high standard. It is essential for us to offer a quality service to both our landlords and tenants encompassing best value for money and workmanship – which TopMark offer.
Steve Director at AdobeOffice Carpet Cleaning
”I am amazed, the carpets look fabulous! Thank you very much.
J Clarke, NorwichMoving home, carpet cleaning service in Norwich.
”Finding a high quality and reputable cleaning service is hard to come by, but TopMark have exceeded my expectations.
TopMark Cleaners provide an excellent service - very thorough, conscientious and courteous.
The best commercial cleaners we've had.
Mr Steven Wickham, Partner Kent Management, NorwichCommercial Carpet Cleaners Norwich
”Just a note to thank you for the great job that you've done for me at Ashman Bank, Norwich. I was shocked to see the improvement from before to after, following your visit.
Superb job, greatly appreciated.Kind Regards
David Miller, NorfolkDomestic Carpet Cleaners Norwich
David
”Simply amazing!
Mark came to the rescue to save my rented house carpet, which after 20 months of letting to naughty tenants turned from a beige to horrid manky greys and blacks. In a matter of an hour or two, he came and cleaned and left zero mess to turn bedroom, hallway and stair carpet to absolute prefection. Super friendly and honest with his advice. Thank you Mark (and his colleague)! So happy.
Kazzend of tenancy cleaning, Norwich
”Thank you for a prompt and efficient service.
Mr Talbot - House Manager @ Talbot Care Home NorwichCommercial Carpet Cleaning in Norwich
”Carpet cleaning Norwich, lounge and bedroom.
Faye BadrickCarpet Cleaning in Norwich, Lounge & Bedroom
Thank you so much for transforming my carpet from embarrassing to awesome! A brilliant job. Thank you also to Victoria for her very friendly customer service. It's made my day.
”Mark did an absolutely fantastic job on the carpets at my rented property on Friday morning, all stains were removed and they looked like new, much better than when I moved in. They certainly weren’t done before I arrived and part of me wishes I had them done when I moved in so I could appreciate it more!
Mr Neil Marney, Norwich, FEB 2015Carpet Cleaning in Norwich
”Wow what great service from TopMark Cleaning. Had my stairs, landing and bedrooms cleaned for a great price and they look like new. Really friendly and efficient service from first point of booking with Victoria and it continued with Mark and his team on the day. Will definitely be using them again and recommending them to others.Thank you!
Mr and Mrs Pitcher, Dussingdale, Norwich.Carpet Cleaning in Norwich
”Thank You! We've just moved into a new house and your service was superb. You turned up when you said you would, looking smart and professional, and were knowledgeable about what you were doing. You gave clear instructions about how long before we could walk on the carpets after the work was done, you were careful with the rest of our fixtures and you remembered I'd left a window open upstairs and closed it before you started so that I wouldn't have to walk on the newly-done stairs! Plus I remembered to ask for a quote to budget for an annual clean-and I was pleasantly surprised that loads more carpets would not cost loads more money!
Clare Walker, Cringleford - Norwich, Norfolk.Carpet Cleaning & protection in Norwich
”Fabulous service from a professional and friendly company. Our grubby carpets looked brand new afterwards and the price was amazingly reasonable. I've been recommending TopMark to all my friends and will definitely use again! Thanks for a great job!
Jodie Huggins - Newton Flotman, Norwich.Carpet and upholstery cleaning in Newton Flotman
”★★★★★ Very friendly service, carpet looked and smelt lovely and was dry in next to no time.
K Farmer - NorwichCarpet cleaning Norfolk
”5 STARS *****
Janet Overton of Get Ahead Hats based in Stalham.Commercial Carpet Cleaning Stalham
Brilliant job done by TopMark Cleaning this week! All my carpets and suite have come up lovely, I would recommend Mark to anyone! Many thanks!!
”Moving in gift for newly-weds - Thank you for a great job, my son and daughter in law were thrilled.
Anne Whiting Poringland, Norwich.Carpet Cleaning in Poringland
”From start to finish I received a extremely professional and no fuss service.
Jacqueline, House Manager of McCarthy and Stone AttleboroughCommercial cleaning - residential retirement housing Norfolk
Quick response times and prompt delivery of services contracted.
This company really has a 'can do' attitude.
Carpets restored to there former glory - would highly recommend.
”It was coming to the end of my tenancy and I was worried about my deposit due to drink and make up stains on the carpets. Thanks to TopMark cleaning the carpets looked brand new, I was so impressed. Would definitely recommend them as they are not just fantastic at their job but also very friendly!!
Thomas Tapping NorwichEnd of tenancy Carpet Cleaning Norfolk
”Fantastic service from Mark at TopMark Cleaning. Spilt some red wine on our creams sofas at the weekend. Managed to get hold of him via Facebook and he spoke to me over the phone even though it was Saturday night! He then came out on the Monday and managed to remove what was quite a bad stain - so so chuffed.
Michelle Shorten from NorwichSofa Cleaning in Norwich
Service and quality are fist class - would highly recommend.
”A huge thank you to TopMark Cleaning for amazing service today, my mum was moving house today, so of course I was helping her, only I managed to throw a huge tin of white paint all over myself and the stairs, talk about panic! But a phone call to Victoria, and Mark was over within an hour and made the carpet like new, I can't stress enough how much paint there was, hopefully Mark may be able to load some photos! But thanks to their quick action the new purchasers will never know! Can't recommend enough! Great job! Mrs J Williams
Mrs J Williams from NorwichDisaster on moving day, emergency stain removal in Norwich
”Am I impressed? You bet I am! Had my three piece suite (well actually five!) professionally cleaned today by TopMark Cleaning and it is looking brand new again and smells delicious. Unlike other cleaning companies that have done quite appalling work, Mark was totally professional, thorough and very pleasant to boot.
Jill from Norwich owner of www.wingsforlove.co.ukUpholstery cleaning and protection
Don't worry grandkids........its been protected too!!!
”Had my carpet cleaned late notice on Saturday. Results are absolutely wonderful. Mark was extremely friendly, professional and thorough. Would highly recommend.
Mr Cook NorwichEnd of tenancy carpet cleaning Norfolk
”I had my rug cleaned by Mark and found him to be professional and friendly.Really great results and I wouldn't go elsewhere! Best carpet cleaners in Norfolk if not the world!
Lucy Stone director of www.eventsintheeast.co.ukRug cleaning in Norwich
”Carpets look brand new!! Amazing service, brilliant advice, professional and without a doubt great value for money. Fantastic!!
Nicola Ramsden @ Vanilla ChilliCommercial Carpet Cleaning in Norwich
”Just wanted to say that the work has been fantastic, thank you.
Sue Gala Coral regional managerCommercial Carpet Cleaning in Norwich
All managers have been really pleased with the work carried out.
”Having completed major construction work to our house, the thought of the clean up was daunting. I called TopMark Cleaning and found their approach to be extremely professional however, the work the team actually undertook on the day was amazing. They cleaned the house from top to bottom in just a day. I would use TopMark Cleaning again and highly recommend their services.
LisaBuilders Clean Norwich - 2014
”Topmark cleaning services came and cleaned my 3 piece suit and ALL the carpets in the house … Mark is fab and really knows his stuff . everything was done to a top quality and I would Highly recommend anyone use Topmark cleaning services, you will not but disappointed. First class service! Thank you
Shellie WallCarpet & Upholstery Cleaners
”TopMark cleaning really are the best. They're not only professional, honest and reliable they've become more like friends. I can't recommend them highly enough.
Alison YatesCarpet & Upholstery Cleaners
”Thank you to Mark and Victoria at Topmark cleaning for a doing a fantastic job of cleaning the ceilings at Eaton Parish Hall. Having not been cleaned for several years we are thrilled with the results, the ceiling looks like new again. We would definitely recommend your services and use you again.
Beehive PreschoolSchool carpet cleaning Noriwch
”Thank you so much Mark and Victoria. We have been delighted with our carpet clean at Reepham Primary School, our carpets look and smell so much cleaner, it has made a huge difference to the children and staff this week. Thank you for doing such a fantastic job, and for being so helpful, friendly and efficient about booking in and carrying out the work. We really appreciate how flexible you have been and how quickly you have been able to complete the job. We are looking forward for booking our clean for the remaining classrooms and offices now.
Miriam Jones, Headteacher, Reepham Primary SchoolSchool carpet cleaning Noriwch
”We're really pleased with the cleaning of the carpets. I'm amazed at how well they cleaned up. Kind Regards
Sarah SpallDomestic Carpet Cleaning 2014
”Would like to say a big thank you to TopMark for a job well done! My mum moved into a property which had not been very well looked after, we were not looking forward to having to clean it ourselves. Found TopMark on the internet, so pleased we did, we came back to find it had been thoroughly cleaned throughout, including the carpets, the whole place was fresh smelling. The service received was friendly and professional and reasonably priced, would definately use them again and also highly recommend. Best wishes for the future!
Debi HarveyCarpet Cleaning in Noriwch 2014
”TopMark ticked all of the right boxes for me: Arrived punctually, worked quickly, cheerfully and efficiently. Did a marvellous job cleaning the carpet and charged a very reasonable price. Brilliant, what else could you ask for ?
Eric @ Erics healing HandsOffice Carpet Cleaning Norwich
”I used TopMark when I was moving, to clean the house I was leaving. They did an excellent job, including carpets and the oven. Extremely professional and very well priced. I’d thoroughly recommend them.
Denice CurrieDomestic Carpet Cleaning 2014
”Office Cleaning: The staff that TopMark Cleaning provided to us the cleaning of our offices were fantastic. We never had any issues with any of them, and they always did the job thoroughly. Even when I suggested that there was no need to clean my office that day, or I had been away for several days, the TopMark team never shirked their responsibility and fulfilled the task to their high standard.
Adam @ Tesla Motors NorwichOffice Carpet Cleaning 2014
”We have used Top Mark Cleaning for many years. They are conscientious in their approach in dealing with our before and after ‘let’ cleans and are recommended to many of our ‘non managed’ landlords, vendors and purchasers. They offer flexible cleaning options at very competitive prices.
Stratfords of EatonEnd of tenancy carpet cleans 2014
”We have used Top Mark Cleaning for many years. They are conscientious in their approach in dealing with our before and after ‘let’ cleans and are recommended to many of our ‘non managed’ landlords, vendors and purchasers. They offer flexible cleaning options at very competitive prices.
Stratfords of EatonEnd of tenancy carpet cleans 2014
”Thank you for the great job you did cleaning our carpet today, it's so much better, actually looks cream again! 🙂
M Jones - NorwichCarpet Cleaning in Norwich - Feb 2014
”Happy Days! Clean Carpets!! Thanks a lot TopMark for making my rather grubby carpets clean - if carpets could shine these would be very clean and shiny!
F Webster- NorwichCarpet Cleaning in Norwich - Feb 2014
”Superb service and results as always from TopMark. We have been using TopMark now for over 5 years for carpet cleaning, car valeting and a specialist service of removal of a fully signed Mini Cooper prior to resale. Highly recommended from me and my husband for our private and professional work.
Kim Bennett - Waterbabies NorfolkCarpet Cleaning in Norwich - Feb 2014
”Just to say that last week TopMark Cleaning cleaned out hall/stairs/daughters bedroom carpets are we were so pleased with the results. Will definitely use them again and highly recommend them to anyone looking for this service. Thanks for the fab carpet clean (in December!). Mark did a great job and was lovely to deal with too.
Claire from Norwich, Feb 2013Carpet Cleaning in Norwich
”Thank you for another great carpet clean on my rental property - fantastic results!
Laetitia Webb June 2013Carpet Cleaning in Norwich
”Delighted with your service. Carpets and clean through after we moved out of our house. Sparkling clean for tenant to move in to.
Julia Kemp June 2013Carpet Cleaning in Norwich
”TopMark Cleaning provided us with a high quality service for over three years at our PDI site in Wymondham. This covered the entire production run, from start to finish, of our high-end sports car. During this time, we always dealt with the owners directly, and were always treated as a top priority customer. Mark was thorough yet careful when cleaning our product (which retails for around £100k) and always made the effort to work around us, frequently during anti-social hours. He got us out of many tight situations, such as cleaning a car at the crack of dawn the day of a motorshow, and getting a heavy biro mark out of an expensive leather seat.
Tesla MotorsOffice Carpet Cleaning 2014
”"Thank you to TopMark for doing such a fantastic job with our carpets. They look like new again, which must have been quite a challenge in a school environment!”
Headteacher, Stoke Holy Cross Primary August 2013School Carpet Cleaning 2014
”A massive thank you to Mark, my carpets look amazing just like brand new!
Gemma Watts - Sept 2013Home Carpet Cleaning 2014
”"Victoria and Mark are unusually professional and friendly - they rang me back quickly, came to give me a quote promptly, and then did a fantastic job on our carpets, especially the hallway stairs and landing. We have a toddler and two cats, and have had the whole house re-wired this year, so they had their work cut out! When they left the place looked fantastic, and we would definitely use them again."
Liz - Norwich Sept 2013Home Carpet Cleaning 2013
”Thank you TopMark cleaning for coming out to us at such short notice. What fantastic communications from you and excellent customer service - many larg companies could learn a lot from how you service your customers. We will definitely be using you again and are happy to recommend you to others.
Steve SmallCarpet Cleaning Norwich- 2013
”Topmarks to Topmark for a really good in depth carpet clean. Year old stains I thought would never come off have gone completely. I was most impressed with Victoria's efficiency, however. How refreshing to have someone call back when they say they will and to arrive on time when they said they would!"
Katharine Horton - Nov 2013Domestic Carpet Cleaning 2013
”Brilliant, quick and professional service. Can recommend to anyone and will definitely return for more 🙂
Agnieszka WitekDomestic Carpet Cleaning 2013
”Had my carpets cleaned today by TopMark Cleaning?, and the results are amazing. Below you can see 6-10 years of grime being completely removed and the carpets left touchable dry! Highly recommended! Fast, Friendly and reliable! July 2013
Sophie Garrod from NorwichDomestic Carpet Cleaning 2013
”Always exceptional service from Mark & Vicky; quality service, great value for money. If you can get a better deal elsewhere you'll end up paying twice!
Claire HenryDomestic Carpet Cleaning 2013
”Very highly recommended. Cream sofa and 2 kids is never a good idea!, but comes up like new every time. Very reasonable prices and quick service July 2013
Kimberley BowenDomestic Carpet Cleaning 2013
”Mark has just cleaned our carpet and rugs, I can't believe how clean the floor has come up, it had splashings of food stains (thanks to my toddler) and now there isn't a stain in sight! Plus service with a smile, what more could I ask for? I feel like a very lucky competition winner. Thank you TopMark Cleaning. Highly recommended! You now have another loyal customer 🙂
Tina CarterCarpet & Rug Cleaning - April 2013
”Thank you for doing such a fantastic job on our carpets at home, and at my school! They all look, feel and smell so much fresher. We are delighted and at school we are really looking forward to you coming back to clean the remaining classrooms and offices. We have been very impressed with how flexible you have been and how quickly you managed to fit in the job, thank you! June 2013
Miriam JonesCarpet Cleaning in Schools- April 2013
”Thank you for doing such a fantastic job on our carpets at home, and at my school! They all look, feel and smell so much fresher. We are delighted and at school we are really looking forward to you coming back to clean the remaining classrooms and offices. We have been very impressed with how flexible you have been and how quickly you managed to fit in the job, thank you! June 2013
Miriam JonesCarpet Cleaning in Schools- April 2013
”Absolutley fantastic company, very friendly and professional. Amazed at how clean my sofa, carpets and car where when they left, they tidied up after each job and were very considerate of my belongings. Great rates, highly recommend to everyone.
Michelle FoysterCarpet Cleaning in Norwich- April 2013
”Student cleans and reports complete for another year ..... Lots of hard work by Top Mark ..... Another successful student change over ....... Many thank to Top Mark and their staff for all their hard work during this very busy time for us .......
Sarah Keywood-Pendry - Kent ManagementSchool Carpet Cleaning - 2013
”Excellent service at a good price would recommend to everyone #cleancarpets 🙂
Mark CarverCarpet Cleaning Norwich- August 2013
”Just can not get over how good a job you guys did and how reasonable the price was too. Definitely recommending to friends and using your services again! Thanks again
Dave BensonCarpet Cleaning Norwich- 2013
”Thank you TopMark cleaning for coming out to us at such short notice. What fantastic communications from you and excellent customer service - many larg companies could learn a lot from how you service your customers. We will definitely be using you again and are happy to recommend you to others.
Steve SmallCarpet Cleaning Norwich- 2013
”High quality cleaning.
Nicola MartinCarpet Cleaning Norwich- October 2013
”Top Mark just gets better and better. Mark's new machine has made my carpet and sofa look like new and they were very dirty. Excellent - highly recommend.
Gill RiceCarpet Cleaning Norwich- August 2013
”Professional friendly people, really pleased with the results you got on my carpets!
Helen HarcourtCarpet Cleaning Norwich- August 2013
”Brillant Service, Excellent Carpet Clean. Thank you
Sarah LangfordCarpet Cleaning Norwich- October 2013
”I have sparkly clean carpets now thanks to the awesome job done by you guys, thanks 🙂
Carol LumbardCarpet Cleaning Norwich- Septemer 2013
”Very pleased with the results from my carpet clean today by TopMark Cleaning and the cherry fragrance was lovely 🙂 Thankyou
Annelise Taylor-RushbrookeCarpet Cleaning Norwich- Septemer 2013
”Fantastic service, fitted us in at very short notice. Great job done with brilliant results. Would highly recommend. Thank you Topmark!
Katherine BerrymanCarpet Cleaning Norwich- October 2013
”Fantastic job! Tired carpets looks as good as new :0) Thank you
Rebecca Rowley ClarkeCarpet Cleaning Norwich- sept 2013
”Fantastic results on my carpet and sofa, looked like new after some serious mess caused by 2 kids and a puppy! Very happy with the outcome, would use again and highly recommend to anyone considering 🙂
Charlene BesterCarpet Cleaning Norwich- Sept 2013
”So pleased with my lovely clean carpets - thank you for cleaning them so quickly and efficiently today! Friendly and pleasant as well! Now to keep my 1 year old from messing them up.....!
Emma ElliotCarpet Cleaning Norwich- August 2013
”After a huge refurb I needed my carpets cleaning quickly. Topmark were not only very helpful but friendly too. The results are wonderful. Many Thanks
Victoria FamaCarpet Cleaning Norwich- November 2013
”Had the stairs , landing and bedrooms done . Even got rid of the white spirit stain. The carpets have a new lease of life . Great friendly service and would recommend and use again ! Many thanks .
Stephen ReesCarpet Cleaning Norwich- December 2013
”Fabulous service from a professional and friendly company. Our grubby carpets looked brand new afterwards and the price was amazingly reasonable. I've been recommending TopMark to all my friends and will definitely use again! Thanks for a great job!
Jodie HugginsCarpet Cleaning Norwich- November 2013
”Can't rate this service higher ... I will never use anyone else fast and friendly service first class ... thank you
Shellie WallCarpet Cleaning Norwich- November 2013
”Great service..very friendly and reasonable too..my carpets are like new..thanks..will recommend..
Steve PetersCarpet Cleaning Norwich- Feb 2014
”Carpet looks brilliant after being cleaned today. Great service as always.
Simon WoodsCarpet Cleaning Norwich - December 2013
”Fantastic job carpet looks like new thanks top mark
Mike RevellCarpet Cleaning Norwich
”Had our lounge carpet cleaned today, excellent prompt clean and left lovely, and after our 4 cats and 2 dogs and 2 children have been on it is now spotless, would def recommend to anyone thinking of having one cleaned!
Kelly PayneCarpet Cleaning Norwich - December 2013
”Made our carpets look like new, many thanks for such a good service and quality clean.
Gary PyeCarpet Cleaning Norwich - November 2013
”First class service from TopMark, really friendly,fantastic service and price ! Thank you Mark and Vicki x
Justine SmallsCarpet Cleaning Norwich - November 2013
”Excellent! Couldn't be happier with the results 🙂 great price & fantastic service. Highly recommend!!
Brian JamesCarpet Cleaning Norwich - November 2013
