Testimonials

Testimonials

Thank you for another great carpet clean on my rental property – fantastic results!

Laetitia Webb June 2013
Delighted with your service. Carpets and clean through after we moved out of our house. Sparkling clean for tenant to move in to.

Julia Kemp June 2013
“Thank you to Mark and Vicki from TopMark for doing such a fantastic job with our carpets. They look like new again, which must have been quite a challenge in a school environment!”

Headteacher, Stoke Holy Cross Primary August 2013
A massive thank you to Mark, my carpets look amazing just like brand new!

Gemma Watts – Sept 2013
“Victoria and Mark are unusually professional and friendly – they rang me back quickly, came to give me a quote promptly, and then did a fantastic job on our carpets, especially the hallway stairs and landing. We have a toddler and two cats, and have had the whole house re-wired this year, so they had their work cut out! When they left the place looked fantastic, and we would definitely use them again.”

Liz – Norwich Sept 2013
Topmarks to Topmark for a really good in depth carpet clean. Year old stains I thought would never come off have gone completely. I was most impressed with Victoria’s efficiency, however. How refreshing to have someone call back when they say they will and to arrive on time when they said they would!”

Katharine Horton – Nov 2013
Brilliant, quick and professional service. Can recommend to anyone and will definitely return for more 🙂 January 2013

Agnieszka Witek
Had my carpets cleaned today by TopMark Cleaning?, and the results are amazing. Below you can see 6-10 years of grime being completely removed and the carpets left touchable dry! Highly recommended! Fast, Friendly and reliable! July 2013

Sophie Garrod (was Elvin)
Always exceptional service from Mark & Vicky; quality service, great value for money. If you can get a better deal elsewhere you’ll end up paying twice!

Claire Henry
Very highly recommended. Cream sofa and 2 kids is never a good idea!, but comes up like new every time. Very reasonable prices and quick service July 2013

Kimberley Bowen

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Our Services

What We Offer

TopMark Cleaning provides a professional and reliable carpet, upholstery and specialist leather cleaning service to commercial and domestic customers across Norwich and Norfolk.

Carpet Cleaning

A professional, fully insured and dependable commercial & domestic cleaning firm for all businesses in Norfolk and parts of Suffolk

Domestic Commercial

Upholstery Cleaning

Professional upholstery cleaning services to care for upholstered furniture in your home or business

Hard Floor Cleaning

Specialist hard floor cleaning services delivered safely and conveniently to your home or business premises

Norfolk's Favourite

Why Choose Us?

Relax knowing our professionals have the Top Mark in cleaning performance and customer service.

Outstanding Cleaning - every time
Professional Service
Quality Assurance
Trained Members of the NCCA

Thoughts of our

Satisfied Customers

We love making customers happy and here are some of the latest Top Mark Cleaning customers who are 100% Satisfied with our service.

Mark cleaned our carpets and did a fantastic job. Brilliant customer service. Really happy with the results. Will be using again for our sofa. Highly recommend.Thank you

Kelly M.

12:45 18 Feb 21

Great service, great price and extremely friendly. Will be using them again for definite. They managed to bring life back into our busy living room carpet. Thank you

James B.

20:51 06 Nov 20

I booked in my sofa to be cleaned through the Facebook page and was contacted with a reply within an hour, very quick response and more than a reasonable price. Mark was early arriving at my house and a very nice guy, I’m more than happy with the results and would 100% recommend his work to anyone. He even gave me some stain remover product which was a great touch! Overall extremely happy

Jade B.

12:10 08 Oct 20

First class service and result. I would not hesitate tio reccomend TopMark to anyone requiring carpet and upholstery cleaning

Les C.

10:25 08 Oct 20

Mel H.

13:44 05 Oct 20

I can't speak highly enough of the service. An excellent job at a reasonable price too. The difference from before is unbelievable. Would not hesitate to use TopMark Cleaning again and i will recommend to friends and family. I value a friendly service and that's what i got. Not just with Mark but with Victoria too when arranging the visit.Enjoy your holiday!Steve (Wymondham)

bbkloot

11:18 23 Aug 20

After trying a number of cleaning business we where recommend to use TopMark Cleaning they acted very professional and delivered 5 star service

M H.

14:25 17 Jun 20

Very happy with the service I received from Mark at Top Marks CleaningVery quick response from the initial call and very happy with the work.Thank you very much

The Bodycentre Ltd Norwich U.

18:37 10 Jan 20

I booked Top Mark to clean our lounge carpet. Mark was friendly, knowledgeable and professional. Our carpet now looks and smells as new :-) Would highly recommend this company.

Maxine S.

12:13 26 Sep 19

Clara J.

09:20 24 Sep 19

John D.

11:50 02 Jul 19

Thank you for your Fundraising and support for Juvenile Idiopathic Arthritis, hope your daughter is doing well.

JIA Matter Norfolk & S.

14:10 09 Mar 19

Great cleaning! Had an end of tenancy clean and carpets look fantastic. Friendly service and very quick and efficient. Very good price too. Come here first.

Bradley Y.

17:41 08 Mar 19

Fantastic super efficient job done after our child made a mess of our carpet . Great company to deal with .

Matthew S.

11:13 13 Feb 19

Mark was very reliable and done a good job on a very grubby looking living room carpet. Totally recommended

Deanne M.

11:55 30 Jan 19

My three piece suite is like new. Clean carpets too. I’m very pleased with the prompt, efficient service. Would recommend.

Richard G.

19:09 18 Jan 19

Great service when previous carpets were cleaned. Thorough and easy to communicate with!

Catherine B.

15:10 23 Nov 18

Arrived promptly, moved larger furniture for me and light coloured carpets are like new again! Excellent service!

india B.

08:56 11 Nov 18

Brilliant service.I had recently had three, three-seater sofas moved out of storage after being in there for 5 years and they were very musty, and the colour had dulled. Mark cleaned them, and they now smell lovely and the colour is much more vibrant, they look like new now.Mark is a lovely guy, very friendly and chatty. He arrived on time and did the job much more quickly than I thought it would take but he was also very thorough and gave me some good advice about my carpets. I would definitely recommend using his services.

Natasha B.

12:01 05 Nov 18

Extremely prompt service and was able to completely remove some oil stains on our beige carpet. Would highly recommend!

Scott N.

07:14 05 Oct 18

Mark done a great job cleaning our dining room and landing/stairs carpet - got some old stains out which we had been trying to remove for some time. Would thoroughly recommend :)

Jodiecrickmore1989

19:47 06 Sep 18

Fantastic Service received today - Mark went to huge effort to attend my address to remove wine spillage on light carpet, he attended appointment on the same day as I enquired. Arrived early, fantastic customer service and would highly recommend. Many Thanks!

Gemma K.

15:26 04 Sep 18

Great service, carpets look like new well chuffed👏👏👍

Lola B.

12:15 23 Aug 18

Fantastic service from TopMark! We would recommend highly to everyone. Mark got biro out of our pale grey fabric sofa with ease. Very friendly, professional service. We are very happy customers! Thank you!

Sarah G.

10:22 27 Jul 18

Mark came out at short notice to remove a mark off our carpet. We can’t fault the service given. Very friendly. The carpet looks like new again with the stain all removed. Great job. Wouldn’t hesitate to recommend.

Katie D.

18:15 25 Jul 18

Jenny L.

13:15 21 Jul 18

Great job, very quickly completed. Thank you.

Chris D.

12:00 18 Jul 18

Mark and team did a great job cleaning approx. 1 km of corridor (hard floor) for us, worked really hard and was very accommodating when we kept changing the dates on him which was much appreciated. Thanks Mark - you really lived up to your company name so I'm giving you top marks!

Russell P.

11:32 05 Jul 18

Have used TopMark cleaning now on two occasions, once for our carpets and recently for our Sofas. We have been very pleased and received a great service both times. Would highly recommend to anyone.

Claire D.

20:11 13 Jun 18

Just had my 15 year old cream carpet and even older sofas cleaned. Had been thinking they needed replacing but they have now been given a new lease of life and are looking great again. Thanks Mark and Victoria for a very professional service from first query to carrying out the work. Would definitely recommend and use for any future jobs.

Kevin O.

22:41 01 Feb 18

Excellent Service from Enquiry to Completion! Thoroughly impressed with Mark's knowledge and ability, our carpets look fantastic! The process was explained in detail and completed to high standard. Victoria was very accommodating of our busy schedule and arranged everything with ease. Would certainly use again and recommend to anyone.

Simon D.

22:01 01 Jan 18

They came, they approved of our cleared rooms, they cleaned, in an hour and a half, which was faster than I expected, and then they left spotless carpets with no trace of the wear patterns.

Ruth G.

17:01 12 Nov 17

Have used TopMark a number of times now and they always do a fantastic job! They have rescued my old (but favourite!) rugs numerous times and always makes them look like new. Carpets come up looking new even after my 4yr old and dog have caused numerous stains on them! Highly recommend this professional company.

bryony M.

20:24 09 Nov 17

We have used TopMark 3 times now to clean all of the carpets in our house following moves. Each time he has done a fantastic job and his price has been better than all other quotes we received. A totally professional service - thank you!

Alice W.

15:30 09 Nov 17

This is my 3rd year of using Top Mark. They do my annual carpet clean at home and my carpets come up brilliantly every time. I have a cream carpet that has survived 3 young children thanks to these guys! They are both friendly and professional. Highly recommend.

Nichola J.

12:10 01 Nov 17

Mark came to the rescue when a two year old staying in my house had run wild with his mum's lipstick over my hall carpet. I am not saying it was easy for him - but he persevered and the carpet is now so much happier! Thank you Mark for your help - and Victoria for the brilliant organisation. x

Jackie T.

20:47 18 Oct 17

really good service, very friendly + great job done- would recommend

stephanie M.

15:51 13 Oct 17

Just Had Mark over to clean our Living room carpet, He was prompt, polite and his attention to detail was amazing, We simply cant belive the finish result, he even made light work on what appears to be road tar , thank you Mark ... Defo a Top Mark

Gavin W.

15:39 27 Sep 17

Had my lounge carpet cleaned today after having builders in omg looks like new thank you will definitely recommend and use you again.

sttz3wrwgwh G.

20:57 18 Sep 17

Highly recommend.

Jan B.

07:10 18 Sep 17

TopMark cleaning did a super job on cleaning our two sofas. Mark was friendly, professional, reliable and we would be sure to use TopMark again! 5*****

Maria H.

22:30 16 Sep 17

This is the second time using top mark cleaning services and I can honestly say I will continue to use them in the future! Mark is so friendly and professional and does a fab job!

charlotte K.

13:44 13 Sep 17

Highly recommend Mark. Very professional and excellent results. Have used Top Mark in the past, present and will continue to use them in the future.

Anni R.

20:11 05 Sep 17

What a great service - fitted us in at short notice to clean a dirty, stained carpet, and the result is fantastic. Thank you

Anna & Francis Wood Water Projects L.

19:38 05 Aug 17

Mark knows is trade and very efficient He got our carpets looking like new and he moved a lot of our furniture by him self to get the job done would definitely recommend this companyThanks Mark

Allan B.

20:24 27 Jul 17

Can highly recommend Top Mark - Victoria was helpful in booking and Mark was great when he arrived!!

Stuart F.

18:54 10 Jul 17

I can't recommend TopMark cleaning enough! I was able to book them on really short notice, and they were really helpful and lovely to talk to.Mark was amazing and worked miracles! The lounge looked good as new and smelled so beautiful, all ready for the new tenants to move in to.Thank you for the brilliant work!

C C.

16:02 15 Jun 17

We are so pleased with how well our sofa has come up. I would definitely recommend TopMark Cleaning and would not hesitate to use them again!

Scott T.

19:14 24 Feb 17

Excellent service wouldn't hesitate to recommend. I have used Topmark for my household carpets and in our rental property (where the carpets were disgusting) but looked like new by the time Topmark had finished. Thank you Topmark.

Maria H.

22:03 20 Feb 17

Fantastic results on my carpet and sofa after having some serious mess on them caused by 2 kids and a puppy! They looked like new once Mark had worked his magic and I couldn't have asked for a more polite, friendly and punctual service from him and Victoria. I can't recommend TopMark Cleaning enough!It's been 2 years plus since my last review above and I've just had Mark back again to clean my lounge and stair carpet in preparation for a new sofa delivery. Once again the service was fantastic! My stair carpet is 9 years old but Mark made it come up like new so very happy :-)

Charlene B.

20:51 18 Feb 17

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All Reviews