Carpet cleaning and social media – Norwich

Sep 22, 2014 / Posted By Victoria Jordison

Another great testimonial, thank you, Julie Bishop.

Julie from is a great person to know. I attended Julie’s facebook and twitter training courses a few years ago, she’s always there to answer any questions.

Our Facebook page soon grew once I knew what I was doing, today we’ve got 1117 fans and 91 ratings. Find us

After twitter training my head was buzzing, I couldn’t sleep so made some changes that night, the very next day I received a direct message which lead to £800 of work.

I love twitter especially networking with other local businesses at #norfolkhour and love the #tweetsdontlie hashtag. Follow us TopMarkNorwich

I’m glad we could be there to help Julie with our carpet cleaning skills as she’s helped us with social media training.


Written By: Victoria Jordison

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TopMark Cleaning provides a professional and reliable carpet, upholstery and specialist leather cleaning service to commercial and domestic customers across Norwich and Norfolk.

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Thoughts of our

Satisfied Customers

We love making customers happy and here are some of the latest Top Mark Cleaning customers who are 100% Satisfied with our service.

Great service, would definitely recommend.
Yasmin Zagacki
Yasmin Z.
12:05 28 Jun 21
Mark was very professional and did great job. Victoria who took my call yesterday was also very professional. I will definitely recommend them to friends and family. Thank you.
Denise Anne Barton
Denise Anne B.
16:14 11 Jun 21
Abii Smith
Abii S.
18:41 17 Apr 21
Great communication, service and price. Would highly recommend and definitely use again.
Louise Tims
Louise T.
18:32 17 Apr 21
Great service, carpets look like new!
09:24 13 Mar 21
Mark cleaned our carpets and did a fantastic job. Brilliant customer service. Really happy with the results. Will be using again for our sofa. Highly recommend.Thank you
Kelly Milsom
Kelly M.
12:45 18 Feb 21
Great service, great price and extremely friendly. Will be using them again for definite. They managed to bring life back into our busy living room carpet. Thank you
James Butcher
James B.
20:51 06 Nov 20
I booked in my sofa to be cleaned through the Facebook page and was contacted with a reply within an hour, very quick response and more than a reasonable price. Mark was early arriving at my house and a very nice guy, I’m more than happy with the results and would 100% recommend his work to anyone. He even gave me some stain remover product which was a great touch! Overall extremely happy
Jade Bircham
Jade B.
12:10 08 Oct 20
First class service and result. I would not hesitate tio reccomend TopMark to anyone requiring carpet and upholstery cleaning
Les Cook
Les C.
10:25 08 Oct 20
Mel Hambidge
Mel H.
13:44 05 Oct 20
I can't speak highly enough of the service. An excellent job at a reasonable price too. The difference from before is unbelievable. Would not hesitate to use TopMark Cleaning again and i will recommend to friends and family. I value a friendly service and that's what i got. Not just with Mark but with Victoria too when arranging the visit.Enjoy your holiday!Steve (Wymondham)
11:18 23 Aug 20
After trying a number of cleaning business we where recommend to use TopMark Cleaning they acted very professional and delivered 5 star service
M Han
M H.
14:25 17 Jun 20
Very happy with the service I received from Mark at Top Marks CleaningVery quick response from the initial call and very happy with the work.Thank you very much
The Bodycentre Ltd Norwich UK
The Bodycentre Ltd Norwich U.
18:37 10 Jan 20
I booked Top Mark to clean our lounge carpet. Mark was friendly, knowledgeable and professional. Our carpet now looks and smells as new :-) Would highly recommend this company.
Maxine Sinclair
Maxine S.
12:13 26 Sep 19
Clara Jordison
Clara J.
09:20 24 Sep 19
John Daniels
John D.
11:50 02 Jul 19
Thank you for your Fundraising and support for Juvenile Idiopathic Arthritis, hope your daughter is doing well.
JIA Matter Norfolk & Suffolk
JIA Matter Norfolk & S.
14:10 09 Mar 19
Great cleaning! Had an end of tenancy clean and carpets look fantastic. Friendly service and very quick and efficient. Very good price too. Come here first.
Bradley Yallop
Bradley Y.
17:41 08 Mar 19
Fantastic super efficient job done after our child made a mess of our carpet . Great company to deal with .
Matthew Smith
Matthew S.
11:13 13 Feb 19
Mark was very reliable and done a good job on a very grubby looking living room carpet. Totally recommended
Deanne Mann
Deanne M.
11:55 30 Jan 19
My three piece suite is like new. Clean carpets too. I’m very pleased with the prompt, efficient service. Would recommend.
Richard George
Richard G.
19:09 18 Jan 19
Great service when previous carpets were cleaned. Thorough and easy to communicate with!
Catherine Bartlett
Catherine B.
15:10 23 Nov 18
Arrived promptly, moved larger furniture for me and light coloured carpets are like new again! Excellent service!
india bonnett
india B.
08:56 11 Nov 18
Brilliant service.I had recently had three, three-seater sofas moved out of storage after being in there for 5 years and they were very musty, and the colour had dulled. Mark cleaned them, and they now smell lovely and the colour is much more vibrant, they look like new now.Mark is a lovely guy, very friendly and chatty. He arrived on time and did the job much more quickly than I thought it would take but he was also very thorough and gave me some good advice about my carpets. I would definitely recommend using his services.
Natasha Brown
Natasha B.
12:01 05 Nov 18
Extremely prompt service and was able to completely remove some oil stains on our beige carpet. Would highly recommend!
Scott Nichols
Scott N.
07:14 05 Oct 18
Mark done a great job cleaning our dining room and landing/stairs carpet - got some old stains out which we had been trying to remove for some time. Would thoroughly recommend :)
19:47 06 Sep 18
Fantastic Service received today - Mark went to huge effort to attend my address to remove wine spillage on light carpet, he attended appointment on the same day as I enquired. Arrived early, fantastic customer service and would highly recommend. Many Thanks!
Gemma Kirby
Gemma K.
15:26 04 Sep 18
Great service, carpets look like new well chuffed👏👏👍
Lola Ball
Lola B.
12:15 23 Aug 18
Fantastic service from TopMark! We would recommend highly to everyone. Mark got biro out of our pale grey fabric sofa with ease. Very friendly, professional service. We are very happy customers! Thank you!
Sarah Goodacre
Sarah G.
10:22 27 Jul 18
Mark came out at short notice to remove a mark off our carpet. We can’t fault the service given. Very friendly. The carpet looks like new again with the stain all removed. Great job. Wouldn’t hesitate to recommend.
Katie Didwell
Katie D.
18:15 25 Jul 18
Jenny Lythell
Jenny L.
13:15 21 Jul 18
Great job, very quickly completed. Thank you.
Chris Duarte
Chris D.
12:00 18 Jul 18
Mark and team did a great job cleaning approx. 1 km of corridor (hard floor) for us, worked really hard and was very accommodating when we kept changing the dates on him which was much appreciated. Thanks Mark - you really lived up to your company name so I'm giving you top marks!
Russell Parker
Russell P.
11:32 05 Jul 18
Have used TopMark cleaning now on two occasions, once for our carpets and recently for our Sofas. We have been very pleased and received a great service both times. Would highly recommend to anyone.
Claire Davey
Claire D.
20:11 13 Jun 18
Just had my 15 year old cream carpet and even older sofas cleaned. Had been thinking they needed replacing but they have now been given a new lease of life and are looking great again. Thanks Mark and Victoria for a very professional service from first query to carrying out the work. Would definitely recommend and use for any future jobs.
Kevin O'Donnell
Kevin O.
22:41 01 Feb 18
Excellent Service from Enquiry to Completion! Thoroughly impressed with Mark's knowledge and ability, our carpets look fantastic! The process was explained in detail and completed to high standard. Victoria was very accommodating of our busy schedule and arranged everything with ease. Would certainly use again and recommend to anyone.
Simon Day
Simon D.
22:01 01 Jan 18
They came, they approved of our cleared rooms, they cleaned, in an hour and a half, which was faster than I expected, and then they left spotless carpets with no trace of the wear patterns.
Ruth Gillett
Ruth G.
17:01 12 Nov 17
Have used TopMark a number of times now and they always do a fantastic job! They have rescued my old (but favourite!) rugs numerous times and always makes them look like new. Carpets come up looking new even after my 4yr old and dog have caused numerous stains on them! Highly recommend this professional company.
bryony moore
bryony M.
20:24 09 Nov 17
We have used TopMark 3 times now to clean all of the carpets in our house following moves. Each time he has done a fantastic job and his price has been better than all other quotes we received. A totally professional service - thank you!
Alice Whittingham
Alice W.
15:30 09 Nov 17
This is my 3rd year of using Top Mark. They do my annual carpet clean at home and my carpets come up brilliantly every time. I have a cream carpet that has survived 3 young children thanks to these guys! They are both friendly and professional. Highly recommend.
Nichola Joyce
Nichola J.
12:10 01 Nov 17
Mark came to the rescue when a two year old staying in my house had run wild with his mum's lipstick over my hall carpet. I am not saying it was easy for him - but he persevered and the carpet is now so much happier! Thank you Mark for your help - and Victoria for the brilliant organisation. x
Jackie Thomson
Jackie T.
20:47 18 Oct 17
really good service, very friendly + great job done- would recommend
stephanie michael
stephanie M.
15:51 13 Oct 17
Just Had Mark over to clean our Living room carpet, He was prompt, polite and his attention to detail was amazing, We simply cant belive the finish result, he even made light work on what appears to be road tar , thank you Mark ... Defo a Top Mark
Gavin Wright
Gavin W.
15:39 27 Sep 17
Had my lounge carpet cleaned today after having builders in omg looks like new thank you will definitely recommend and use you again.
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sttz3wrwgwh G.
20:57 18 Sep 17
Highly recommend.
Jan Bastard
Jan B.
07:10 18 Sep 17
TopMark cleaning did a super job on cleaning our two sofas. Mark was friendly, professional, reliable and we would be sure to use TopMark again! 5*****
Maria Holloway
Maria H.
22:30 16 Sep 17
This is the second time using top mark cleaning services and I can honestly say I will continue to use them in the future! Mark is so friendly and professional and does a fab job!
charlotte kay
charlotte K.
13:44 13 Sep 17
Highly recommend Mark. Very professional and excellent results. Have used Top Mark in the past, present and will continue to use them in the future.
Anni Rushbrooke
Anni R.
20:11 05 Sep 17
What a great service - fitted us in at short notice to clean a dirty, stained carpet, and the result is fantastic. Thank you
Anna & Francis Wood Water Projects Ltd
Anna & Francis Wood Water Projects L.
19:38 05 Aug 17
Mark knows is trade and very efficient He got our carpets looking like new and he moved a lot of our furniture by him self to get the job done would definitely recommend this companyThanks Mark
Allan Blundell
Allan B.
20:24 27 Jul 17
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